1. Information We Collect

We collect the following information when you create an account and use GameCP:

Account Information:

Name and email address
Organization name and dashboard URL
Password (stored securely using industry-standard hashing)

Billing Information:

Payment details are processed and stored by our payment provider (Stripe). We do not store your full card number.
Billing address and transaction history

Service Usage Data:

IP address (for security, fraud prevention, and analytics)
Browser and device information (for compatibility and support)
Feature usage and navigation patterns within the platform (collected after login)
Server management activity (starts, stops, configuration changes)

2. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and operate the GameCP platform
To process payments and manage your subscription
To send transactional emails (account verification, password resets, billing receipts)
To send product updates, changelogs, and service announcements (you may opt out)
To provide customer support and respond to inquiries
To analyze usage patterns and improve platform performance and features
To detect and prevent fraud, abuse, and security incidents

3. Data Protection & Security

We take your privacy seriously and implement appropriate security measures:

All data is encrypted in transit and at rest
We use industry-standard security practices
Access to your data is limited to authorized personnel only
We regularly review and update our security measures

4. Third-Party Services

We use the following third-party services to operate the platform:

Stripe — Payment processing. Your payment information is handled directly by Stripe and subject to their privacy policy.
Umami Analytics — Self-hosted, privacy-focused analytics to understand platform usage. No personal data is shared externally.
Sendy — Email communications and product updates.
Cloudflare — CDN, security, and performance optimization.

We do not sell, rent, or share your personal data with third parties for advertising or marketing purposes.

5. Your Rights (GDPR)

Under GDPR, you have the following rights:

Right to access: Request a copy of your personal data
Right to rectification: Correct inaccurate data
Right to erasure: Request deletion of your data
Right to portability: Export your data
Right to object: Opt-out of data processing
Right to withdraw consent: Unsubscribe at any time

6. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy. You can request deletion of your data at any time by contacting us.

7. Cookies & Tracking

We use cookies for essential functionality such as authentication and session management. We also use self-hosted, privacy-focused analytics (Umami) to understand how the platform is used.

Usage analytics are collected from authenticated users as part of normal service operation. This data helps us improve the platform and is not shared with third-party advertisers. By creating an account and using GameCP, you consent to this data collection as described in this policy and our Terms of Service.

8. Contact Us

If you have any questions about this privacy policy or want to exercise your rights, please contact us:

Email: privacy@gamecp.com
Subject: Privacy Policy Inquiry

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes via email or through our website.